According to the CDC, 1 in 6 children experience disability. Due to impacts of the COVID-19 pandemic, children with disabilities and their families are disconnected… Read More »Libraries for All: Accessible Library Services for Children with Disabilities and their Families
Libraries have a mission to serve and include all members of the community, including teens with disabilities. In this webinar, gather effective customer service strategies… Read More »Libraries for All: Developing Inclusive Library Services for Teens with Disabilities
All library communities serve diverse populations, and adults with disabilities exist in all library communities. In this workshop, gain practical tips for inclusive customer service,… Read More »Libraries for All: Creating Inclusive Experiences for Adults with Disabilities
This webinar series is comprised of five 90-minute sessions – one session each month from December 8, 2022 to April 12, 2023. As books, media, and… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – I See You: The Strengths-Based Perspective in Public Service
This webinar series is comprised of five 90-minute sessions – one session each month from December 8, 2022 to April 12, 2023. As books, media, and… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – The Connected Library: Vetting and Partnering with Social Service Providers
This webinar series is comprised of five 90-minute sessions – one session each month from December 8, 2022 to April 12, 2023. As books, media, and… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – Approaching Patrons Who Have Experienced Trauma
This webinar series is comprised of five 90-minute sessions – one session each month from December 8, 2022 to April 12, 2023. As books, media, and… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – The Public Library as a Protective Factor
This webinar series consists of five 90-minute sessions – one session each month from December 8, 2022 to April 12, 2023. As books, media, and… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – Adverse Childhood Experiences and the Library: An Introduction to Trauma-informed Library Service
Leadership involves a set of skills that aren’t limited to an official role in your library as director, executive, dean, or trustee. Ethical politics translates… Read More »Everyday Leadership, Regardless of Your Job Title