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FAQ

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How do I get to self-paced learning in CALL Academy? When signing up for a CALL Academy account it’s easiest to use your work email to sign up for a CALL Academy account since we will usually automatically approve accounts from work emails and it may take longer to request and receive permission from a different email domain. However, you do not need to be logged in to your work email or at work to use CALL Academy. In addition, we do not share your course enrollment information with a supervisor without your permission.
Who develops and delivers the training for CALL? CALL works with a number of different continuing education providers such as Infopeople, Library Juice Academy, PCI Webinars, Niche Academy, and professional associations, organizations and co-operatives like ALA, PLP and ARSL to find the most relevant and useful content currently available. Registration for select conferences, symposiums and forums is also funded under CALL.
How does CALL determine which learning topics to offer? CALL conducts a needs assessment and evaluation on an annual basis to identify the training needs of California public library staff.
Read the executive summary of CALL’s most recent needs assessment and evaluation for 2021.
How can I plan my learning in advance to fit with my schedule? We add all of our upcoming learning events to the CALL Calendar so you can plan ahead. We also send out a weekly newsletter  along with periodic postings on CLATalk.
Who can sign up for CALL events? CALL events and CALL Academy are available for use to all California library staff.
What if I can’t attend the learning event I signed up for? If you are unable to attend, please let us know as soon as possible by emailing your name and the name of the event to call@cla-net.org or unregistering for an event using the link found in the reminder email sent by CALL.
I signed up for a learning event but I don’t know if I have been accepted. What should I do? If you have not heard from the training provider by 24 hours prior to the event, please email call@cla-net.org.
How much do CALL learning events cost? All CALL events are free for California library staff.
Please be aware that, although you do not have to pay for this learning event, it is not free of charge to CALL. If you are unable to attend an event that requires your active or synchronous participation, we kindly ask that you cancel your registration right away to save your seat for someone else, and so that resources can be used for other opportunities. CALL’s mission is to support continuing education for all California library staff, but its grant funds are limited. Thanks for your understanding.
How is CALL funded? California Libraries Learn (CALL) is a collaborative project of the California Library Association and the California State Library, and is supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian.
If you appreciate this, let the State Librarian know.
Want to share your ideas or suggest other continuing education opportunities for California library staff? Let us know!