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Libraries for the People: A Series on Trauma-Informed Customer Service – The Connected Library: Vetting and Partnering with Social Service Providers

This webinar series is comprised of five 90-minute sessions - one session each month from December 8, 2022 to April 12, 2023.  As books, media, and research have become available online,… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – The Connected Library: Vetting and Partnering with Social Service Providers

Libraries for the People: A Series on Trauma-Informed Customer Service – I See You: The Strengths-Based Perspective in Public Service

This webinar series is comprised of five 90-minute sessions - one session each month from December 8, 2022 to April 12, 2023.  As books, media, and research have become available online,… Read More »Libraries for the People: A Series on Trauma-Informed Customer Service – I See You: The Strengths-Based Perspective in Public Service

Quiet Leadership: Cultivate your Identity as an Introverted, Quiet, or Reserved Library Leader to Harvest, Motivate, and Inspire

The ideals of leadership qualities can lead the typical introvert into anxiety and avoidance. But quiet or introverted leadership challenges the extroverted norms and expectations. Quiet leadership combats the idea… Read More »Quiet Leadership: Cultivate your Identity as an Introverted, Quiet, or Reserved Library Leader to Harvest, Motivate, and Inspire